Photos not appearing?
Check Settings → Apps → CleanPlus → Permissions. On supported Android versions, limited photo access shows only the items you allow. Menus vary by device.
A LITTLE HELP GOES A LONG WAY
Let’s sort it out.
Together.
Questions about CleanPlus, feedback on your experience, or a privacy request? You’re in the right place.
A real place
to reach us.
Email the Bachra LTD team with the details of your question. Please mention CleanPlus so we can identify the app.
[email protected]Only share what’s needed to help. Please don’t send passwords, full photo libraries, or sensitive files.
Privacy or account deletion?
You can request help without signing in or reinstalling the app.
Account & Data DeletionTell us what’s on your mind.
This form prepares a draft in your email app. Review and send it there.
A FEW PLACES TO START
Everyday questions,
clear answers.
Storage looks different?
Android, gallery apps, and CleanPlus can calculate categories differently. Available space also changes as your phone saves files, updates apps, or syncs media.
Before you delete.
Keep a separate backup of important files. Cleanup is not a backup service, and removed content may not be recoverable.